BCM Dial By Name
An Interactive Phone Directory for BCM
Customer Training
BCM Dial by Name is an intuitive product, the training needs of which are satisfied by a self-paced Customer Training Video.
The benefit of this type of delivery is that the DeskTop user can access the content at a time that suits them.
A link to this training will be automatically provided when the product has been key coded.
Customer Support
For support, contact your distributor directly, or if you have entered into an agreement with ITEL contact support at support@bcm-solutions.com
Follow the link below to our FAQ page.
> FAQs
Distributor Support
ITEL provides both Commercial and Technical Support to its BCM Dial by Name distributors.
Please use the links below to contact the relevant ITEL department.
> Commercial Support
> Technical Support
Just like your mobile phone...
All BCM phone users have access to an interactive telephone directory, where contacts can be searched for and dialled in the same way as you would when using your mobile phone
Update your directory on screen (optional)
Each user can create and updated contacts in the directory via the DeskTop client
See who’s calling...
Displays the names of incoming callers both on the DeskTop client and the phone handset
Review and redial...
Now every user can review and redial up to 32 dialled, received and missed calls on screen